Privacy Policy
This Privacy Policy was last modified on: (June 29, 2023)
24Task LLC ("us", "we", or "our") operates https://www.24task.com ("the Site") and the 24Task Apps. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our mobile application (the "App").
We utilize your personal data to provide and improve the services we offer you. We may also use it for remarketing and advertising purposes through various channels, including but not limited to your Email, SMS, and social media accounts like Facebook, Instagram, Twitter, Tiktok, LinkedIn, Skype, WhatsApp, and many more. By using the service, you agree to the collection and use of your personal information in accordance with this Privacy Policy.
Identity of the App Owner and Contact Us Details
This App is owned and operated by 24Task LLC. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you can contact us at:
Email: support@24task.com
Address: 1933 E Dublin Granville Rd, Columbus OH 43229 United States.
Data Collection and Purposes of Processing
1. Information We Collect
1.1 Personal Information
We may collect personal information that you provide to us when you use our App, such as:
- Your name
- Email address
- Phone number
- Address
- Payment information (handled securely by our payment processors)
- Any other user’s information or data, which includes but is not limited to images, files, and other relevant uploads, you choose to provide voluntarily
1.2 Non-Personal Information
We may also collect non-personal information automatically when you use our App, such as:
- Device information (e.g., device model, operating system version)
- App usage data (e.g., session duration, features accessed)
- Log data (e.g., IP address, date and time of access)
- Cookies and similar technologies (subject to your consent and browser settings)
Use of Information
2. We may use the collected information for the following purposes:
- Providing and personalizing our services
- Processing payments and fulfilling orders
- Communicating with you and responding to your inquiries
- Sending you important updates and notifications related to our services
- Analyzing and improving the functionality and performance of our App
- Enforcing our terms of service and protecting our rights
- Disclosure of Information
3. We may disclose your information in the following circumstances:
- To trusted third-party service providers who assist us in operating our App and delivering our services (e.g., hosting providers, payment processors)
- To comply with applicable laws, regulations, or legal processes
- To protect our rights, safety, or property, as well as that of our users and the public
- With your consent or as otherwise described at the time of collection
4. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information once it is no longer needed for its intended purpose.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may have certain rights regarding the personal information we hold about you, including the right to:
- Access, correct, or update your personal information
- Object to the processing of your personal information
- Request the deletion of your personal information
- Withdraw your consent to the processing of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request in accordance with applicable laws.
7. Children's Privacy
Our App is not intended for use by individuals under the age of 13, and we do not knowingly collect personal data from children. If you believe that we may have inadvertently collected personal data from a child under the age of 13, please contact us immediately, and we will take steps to delete the information.
Legal Basis of Processing
The legal bases for processing your personal data are as follows:
- User consent: We collect and process your personal data based on your consent provided through the App settings or during the registration process.
- Contractual basis: We may process your personal data to fulfill our contractual obligations to you, such as processing payments and delivering requested services.
- Legitimate interest: We may process your personal data based on our legitimate interest in improving our services and enhancing user experience.
Data Retention and Erasure
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You have the right to request the erasure of your personal data. To initiate the erasure process, please contact our support team or use the in-App settings. Please note that erasing your data may result in the loss of certain functionalities and services provided by the App.
Right to Opt-Out
You have the right to opt out of certain data processing activities. To exercise this right, you can adjust your preferences in the App settings or contact our support team. Please note that opting out may impact the functionality or availability of certain features of the App.
Disclosure of Personal Data
We may disclose your personal data to third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer support, or marketing activities. These third-party service providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also disclose your personal data if we believe that disclosure is necessary to comply with a legal obligation, protect our rights or the rights of others, investigate fraud or security issues, or respond to a government request.
Transfer of Personal Data to Other Countries
Your personal data may be transferred to and processed in other countries. We will ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.
Information about Profiling
We may use your data for profiling purposes to improve our services. You have the right to object to such profiling activities. To exercise this right, please contact our support team.
Users' Rights Regarding Personal Data
You have the following rights regarding your personal data:
- Right of access: You have the right to access and obtain a copy of your personal data.
- Right to rectification: You have the right to request the correction or update of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You have the right to request the erasure of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Right to object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
To exercise your rights or for any inquiries regarding your personal data, please contact us using the information provided in the "Contact Us" section above. We will respond to your request in accordance with applicable data protection laws.
Cookie Policy
We use cookies and similar technologies in our App to enhance your user experience and improve our services. Cookies are small text files that are stored on your device when you access and use our App. By using the App, you consent to the use of cookies as described in this Privacy Policy.
Our App uses the following types of cookies:
- Essential cookies: These cookies are necessary for the functioning of the App and cannot be disabled. They enable core features such as secure log-in and transactional functions.
- Analytical cookies: These cookies allow us to analyze user behaviour and improve the performance and functionality of the App. They collect information such as App usage, pages visited, and error messages.
- Advertising cookies: These cookies are used to deliver personalized advertisements based on your interests and interactions with the App. They may also be used to measure the effectiveness of advertising campaigns.
Links to Third-Party Websites
Our App may contain links to third-party websites or services that are not operated by us. Once you leave our App and access these third-party websites or services, you will be subject to their respective privacy policies and terms of service. We encourage you to review the privacy policies of these third parties before providing any personal information.
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.
If you have any questions about this Privacy Policy, You may contact us by visiting this page on our website: 24task.com/contact-us.
